Frequently Asked Questions (FAQs)
How can I place an order on your website?
To place an order on our website, you can browse our products, add items to your shopping cart, proceed to checkout, provide your shipping and payment information, and confirm your order.
What payment methods do you accept?
We accept various payment methods including Cash on Delivery (COD), Debit cards, JazzCash, EasyPaisa, NayaPay, SadaPay and others.
How long will it take to receive my order?
We offer 1-2 business days delivery for most products. However, the actual delivery time may vary depending on your location and the shipping method you choose during checkout. We provide estimated delivery times for each shipping option at checkout.
Can I cancel or modify my order after I have placed it?
If you need to cancel or modify your order, please contact our customer support as soon as possible from the contact form below. You can also WhatsApp us at 03351606713 and we will do our best to accommodate your request if the order has not yet been processed or shipped.
What is your return and refund policy?
Our return policy allows customers to return products within 14 days for a refund or exchange. The returned items must be in their original condition and packaging, and the customer is responsible for the shipping costs. Please refer to our return policy page for more information.
Do you offer free shipping?
We offer free shipping on orders above Rs. 2000. For orders below that amount, shipping charges will apply. Please refer to our shipping policy page for more information.
How can I track my order?
You will receive a tracking number via email once your order has been shipped. You can use this tracking number to track your package on the shipping carrier's website.
What should I do if my package arrives damaged or is missing items?
Please contact our customer support immediately if your package arrives damaged or is missing items from the contact form below. You can also WhatsApp us on 03351606713 and we will work with you to resolve the issue and ensure your satisfaction.
How can I contact your customer support?
You can contact our customer support via email from the contact form below. You can also WhatsApp us at 03351606713. Our contact information can be also be found on our website's contact us page.